What are your prices?

Our prices depend on product model, quantities, exchange rate, delivery address etc. We will quote to you based on your specific requirement. We are sure to provide you most competitive prices.

Do you have a minimum order quantity?

Yes, we have minimum order quantity for mass production orders depending on product models. Please send inquiry for specific product and we will try our best to meet your requirement with flexibility.

What is the average lead time?

Mass production lead time is normally 10 to 14 days after sample approval, clarification of all questions and receipt of down payment. We will try our best to provide shortest lead time to you for specific orders.

Can you supply the relevant documentation?

We can provide invoice, packing list for shipments and other documents upon your request.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal account;
50% deposit in advance, 50% balance before shipment.

What is the product warranty?

We provide warranty for functionality issue with full replacement or refund even there is little probability for the quality problem to happen.  It is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging and we guarantee delivery to your address if you use our forwarder for door to door service.

How about the shipping fees?

Shipping cost depends on shipping methods (by sea, air or express service), goods gross weight, market freight rate etc. We will quote shipping cost for specific orders.